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terms

General

Conditions By subscribing to a membership of the Entrepreneurial Mindset Network, you accept the following Membership Terms. We aim to use these Terms to clearly describe our services and how you can access them.  Therefore, we reserve the right to update these Terms as we continue to refine and improve them.  The Terms incorporate our Privacy Policy so that you can understand how your personal data is used when you access our services.  If you have any questions or suggestions for how we can improve please email us at info@emindset.network


Joining You can become a member by subscribing online to a LIGHT membership.   You must create a password so that you alone can manage your online membership account.  


Membership Types LIGHT membership is free. REGULAR and BOLD individual and organisation memberships require annual subscription fees. 


Personal Data Membership accounts are powered by Joinit, who are responsible for storing your data securely in accordance with their Privacy Policy.  You can amend or delete your membership data by logging in to your membership account.  We can sign in to Joinit to view a) your personal data (name, email address and photo if you have uploaded one) b) your membership status (active/inactive, date joined, renewal date, payment transactions) and c) membership type (light, standard, bold).  Access to this information enables us to ensure that we provide you with the services included in your membership. 

Membership Charges

Credit Cards Payments can be made using a credit card via your membership account.  


Invoices For an additional administration fee of £50/56€ organisations can request an invoice and pay for REGULAR and BOLD organisational memberships by bank transfer. 


Currencies  When an individual resides, or organisation is based in, a country that uses the Euro € as its currency then all payments must be made in Euro € and no TVA is payable.  For all other countries, payments must be made in £ Sterling and no VAT is payable.


Membership renewals and cancellations  REGULAR and BOLD memberships renew automatically every 12 months.  You can cancel your membership at any time by logging into your membership account.  If you cancel a REGULAR or BOLD membership then you automatically retain a Light membership. Refunds for cancellations are payable only during the first 14 days from the start of each annual membership.


Personal Data Credit card payments are powered by Stripe, who are responsible for storing your data securely in accordance with their Privacy Policy.  We can sign in to Stripe and Joinit to view your payment status but not your credit card information.  This information enables us to ensure that we provide you with the services included in your membership. Purchase Orders and Invoice data will be held in accordance with the financial regulations in force in France and/or the UK.



Communication

Email From time to time we may contact you by email. We try to limit the number of emails that we send and all our emails include an option to unsubscribe from future emails. 


Personal Data So that we can communicate with each other via email, and provide you with personalised services, we create an electronic Contact Card for you with Apple, who are responsible for holding this data securely in accordance with their Privacy Policy.  Your Contact Card contains two fields at minimum i.e. your name and email address, as supplied by you when you subscribe.  We may add one or more of the following additional fields: the name of your organisation, your country, your city and a code which identifies any of our workshops that you have attended.   You may request a copy of your Contact Card by emailing us at info@emindset.network and we agree to amend or delete the contents of the Contact Card in accordance with your instructions.


Anonymised Data The country and city fields in our Contact Cards allow us to maintain an anonymised  list of the names of the countries and cities where our members are located.



Online Services

Website  Our website is powered by GoDaddy. We use a Google Analytics tracking code on our website, which provides us with anonymised data about the use of our website but cannot supply any data about you as an individual.


e-zine Our e-zine is powered by Flipsnack. We will inform you by email when the next edition of our e-zine is available to view online. Members may submit content to be featured in the e-zine. Content may be edited and the final copy will only be included in the e-zine following receipt of written permission from the member.


Livechat Our website includes a live chat service powered by Tawk.to and all data is subject to their Privacy Policy.


1:1 Coaching  Our Online Coaching Terms must be accepted by you in writing before the first online coaching session can take place. Terms will be supplied to you by email.  Our booking system for appointments for 1:1 online coaching is powered by SimplyBookMe.


Consultancy Services

Senior Briefings, Standard Workshops, Bespoke Workshops and Consultancy  These services are available to member organisations who must supply a Purchase Order from an authorised signatory. Any discounts for standard fees must be shown on the Purchase Order and Invoice.  There is no additional administrative fee.


Currencies  When an organisation is based in a country that uses the Euro € as its currency then all payments must be made in Euro € and no TVA is payable.  For all other countries, payments must be made in £ Sterling and no VAT is payable.


Personal Data Purchase Orders and Invoice data will be held in accordance with the financial regulations in force in France and/or the UK.

Annual Conference

Registration We will email you when information about our annual conference is available and supply a discount code to individual REGULAR members and BOLD members. Payments can be made by using your credit card.


Currencies  When an individual resides in a country that uses the Euro € as its currency then all payments must be made in Euro € and no TVA is payable.  For all other countries, payments must be made in £ Sterling and no VAT is payable.


Personal Data Registration is powered by Eventbrite, who are responsible for storing your data securely in accordance with their Privacy Policy.  Credit card payments are powered by PayPal, who are responsible for storing your data securely in accordance with their Privacy Policy.  We can sign in to Eventbrite and PayPal to view your payment status but not your credit card information.  This information enables us to ensure that you have access to the conference.

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